Knowledge Base

There are several ways to notify us that your garbage, recycle or yard waste was not serviced on your service day. You can call 3-1-1 and a Customer Experience Representative can assist you, you can log in to your Customer Self Service Portal and file a missed pick up or you can notify us here by clicking on Request for Service and selecting Garbage, Yard Waste and Recycling from the drop down issue menu.

* Please note missed pick ups can only be reported the day after your normal scheduled day.