Need answers? We recommend you first try our CBP Information Center website, help.cbp.gov. It has more than 500 answers about CBP policies and procedures.
If you are unable to find the information you need, the CBP Information Center is open Monday-Friday between 8:30 a.m. and 5 p.m. Eastern time.
You can submit your question, compliment, complaint, or tip online or by calling 1-877-CBP-5511 (877-227-5511).
If you are outside the U.S. you must call +1-202-325-8000. (Telecommunications device for the hearing impaired: 1-800-877-8339 or https://www.federalip.us/)